Showing posts with label globe wireless broadband. Show all posts
Showing posts with label globe wireless broadband. Show all posts

Friday, February 27, 2009

Globe broadband or Globe broadbump?

What's new? Yes it happened again just as everybody else knew that it would. It's been four days now that we haven't got WCDMA signal. Yap! You're right that means we can't connect to the internet. By "we" I mean all of us who subscribed to globe wireless here in Palmera Homes Nova East Q.C., we really don't know why, since we've tried calling customer support but wasn't able to contact them. All right, so there really is a problem with globe. But the worst thing is it's almost five days. The question here is, are we going to pay globe for the days that we haven't got connection. It's not our fault. It's globe's fault. And if it goes on like this everytime we might as well go with another internet service provider(ISP). 

There is an early termination fee, please bear that in mind. But how about if we are not getting the connection as promised? Can we file a lawsuit? Or will they just let us go without demanding for the termination fee? or even if they demand for a termination fee we could just leave them without paying and that would be legal?

Why am I saying this? It's because I have friends who also have globe broadband but what they got since they subscribed is globe broadbump. Their signal always bump on something. And everytime they called the helpdesk they were told that there is a problem with the line and it is being fixed at the moment. What?! Everytime?!

So even if I got 400 to 600kbps whenever I do a speed test, i really would like to get out of this mess. I would rather go to a 356kbps with a constant and reliable connection than what globe offers. Why is that? It's because it should be an "always on connection"; it's supposed to automatically connect  everytime you turned on your pc. The thing is, always, when I restart my pc, should supposed to wait for about two to three minutes for the modem to initialized but was waiting for too long and still it wouldn't connect. So I've tried manual connection. And oh! it's like I'm wasting my time trying to connect,  sometimes up to  3 hours tweaking the connection! Who wants to do that everyday and I'm paying almost P1,500 a month for this kind of service.

Alright, I had my experience with globe broadbump. I think it's enough. What do you think?


Monday, February 16, 2009

Having a hard time with a slow globe wireless broadband connection?

The first month with globe is really a trial and error moment. I haven't got a decent connection. By decent i mean measuring up to at least 60% of the promise speed. So i'm on the 512kbps plan it would at least give me 300plus kbps. That is where the hunt began. I went over the net and try to find globe's ip addresses. And then I tried to put it in to the dns server of the modem. Here are the ip addresses:

202.52.162.39 Primary
202.52.162.40 Secondary =158kbps

208.67.222.222
208.67.220.220 = not good

202.126.40.5 Primary
202.95.226.66 Secondary =460kbps

202.52.163.6 Primary
202.52.163.7 Secondary=304- 480kbps - using this as of the moment


202.95.226.66 Primary
202.95.226.77 Secondary-364kbps

Try those addresses, have a play with it, just like what I did. At least after long hours of trying, now i've got a decent connection. I really thank the guy on the net LJ Diaz for his info regarding those ip addresses.

But that's not the end of the it. I was just not satisfied. Don't know why. I just keep on trying and even tried to go to network connections on my pc and tried to force the dns from there. What I meant by this is I have typed in those ip addresses on the Local Area Connection's Internet Protocol properties.  But was unable to get a good speed. That's why I left it on obtain dns server addresses automatically.

I got that idea from my work as a technical support specialist.  Everyday of my life I'm helping New Zealanders get a decent connection. I am an employee of Telecom New Zealand one of the largest ISP in NZ.  But anyway, that didn't help. Ouch!


So I am getting a 400plus kbps but I just want it to be higher every time I do a speed test. Oh! why did they invent that speed meter. Everytime I see the results I crave for more speed! I longed for more speed. And what I saw on our garage was a very long metal rod, the one that is usually being use in the province for TV antennas. Yes, that's it. To make the story short, i use it for globe's aerial antenna. Wow! It's too high up in the sky! Way beyond the coconut trees here in Palmera. Lol. 

Here's the result, now I've got 500 - 600plus kbps. I've exceeded the speed of my subscription which is only 512kbps. 
So friends, sometimes the answer is not down here, we just need to look up because it could be that the answer is just up there.

Do you have any similar experiences or not too similar experiences regarding globe wireless?